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Dashboard

Total Feedback

1,284

12% increase

Implemented

423

8% increase

Avg. Response Time

1.4 days

2% slower

Feedback Overview

Dashboard analytics showing feedback trends

Feedback Categories

UI/UX Improvements 42%
Feature Requests 28%
Bug Reports 18%
Performance Issues 12%

Top Feedback Contributors

User avatar

Sarah Johnson

42 feedback submissions

User avatar

Michael Chen

36 feedback submissions

User avatar

Lisa Rodriguez

31 feedback submissions

Recent Feedback

View All
Feedback Category Product Status Date
Login page needs better error messages
From: Alex Thompson
 UI/UX WebApp v2.3 In Progress Apr 23, 2023
Need dark mode feature
From: Maria Garcia
 Feature Mobile App v1.2 Planned Apr 21, 2023
App crashes when uploading large files
From: John Smith
 Bug Desktop App v3.1 Fixed Apr 19, 2023
Loading times too slow on mobile
From: David Kim
 Performance Mobile App v1.2 Investigating Apr 18, 2023

Feedback Collection

Create and manage feedback collection methods

Active Collection Methods

Website Feedback

Active
Created: Apr 15, 2023
Responses: 182

Mobile App Survey

Active
Created: Mar 28, 2023
Responses: 243

Email Campaign

Active
Created: Apr 5, 2023
Responses: 97

Feedback Channels

  • Website Widget

    Embedded on 3 websites

    Active

  • In-App Feedback

    Integrated with Mobile & Desktop apps

    Active

  • Email Surveys

    2 active campaigns

    Active

  • Live Chat

    Integrated with support platform

    Inactive

  • User Testing

    Recorded sessions with feedback

    Inactive
Professional discussing feedback collection strategies

Maximize Your Feedback Quality

Learn how to design effective feedback forms that generate valuable insights.

View Best Practices
Photo by Hunters Race

Recent Submissions

View All
User Feedback Source Category Summary Date Status
Sarah Thompson
sarah@example.com
Website Widget
 Feature Request
Need dark mode option in dashboard
 Apr 24, 2023 Reviewing
James Wilson
james@example.com
Mobile App
 Bug Report
App crashes when exporting reports to PDF
 Apr 23, 2023 In Progress
Elena Rodriguez
elena@example.com
Email Survey
 Suggestion
Add integration with Google Drive
 Apr 22, 2023 Planned
Michael Chang
michael@example.com
Live Chat
 UX/UI
Navigation menu is confusing for new users
 Apr 21, 2023 Implemented

Analytics

Analyze feedback data and track improvement metrics

Total Feedback

1,284

12% increase vs last period

Avg. Sentiment Score

4.2/5

0.3 points vs last period

Implementation Rate

38%

8% increase vs last period

Response Time

1.4 days

0.2 days slower vs last period

Feedback Trends

Analytics and feedback trend data visualization
Photo by Scott Graham

Feedback Categories

UI/UX Improvements 42%
Feature Requests 28%
Bug Reports 18%
Performance Issues 12%

Most Discussed Products

Web Dashboard
364 feedbacks
Mobile App
281 feedbacks
API Service
197 feedbacks

Product Sentiment Trends

Web Dashboard
4.2
+0.3 vs last month
Mobile App
4.6
+0.2 vs last month
API Service
4.1
-0.1 vs last month
Desktop Client
3.1
-0.4 vs last month

Sentiment Trends (Last 6 Months)

Person analyzing data on mobile and laptop
Photo by Austin Distel

Customer Satisfaction Insights

Net Promoter Score (NPS)

52
Overall Score
+8 points vs last quarter
Detractors Passives Promoters

Customer Satisfaction by Channel

  • Web Feedback Widget
  • Mobile In-App Survey
  • Email Campaign

Key Customer Comments

"The new dashboard UI is so much easier to navigate. Love the improvements!"

Sarah T. - Enterprise Customer

"Desktop client keeps crashing when trying to export large reports."

Michael R. - Professional Plan

"Response time to our support tickets has improved significantly."

Elena G. - Enterprise Customer

Transform Feedback Into Action

Our platform doesn't just collect feedback—it organizes it into actionable tasks that drive measurable product improvements.

Professional reviewing action items for product feedback
Photo by Hunters Race

Categorize & Prioritize

Automatically sort feedback into actionable categories and prioritize based on impact and effort.

Task Assignment

Assign action items to team members with clear deadlines and deliverables.

Progress Tracking

Monitor implementation status and measure impact of each action item.

Product manager testimonial
"This platform transformed how we handle user feedback. We've reduced our product improvement cycle by 47% and increased user satisfaction scores dramatically."

Sarah Johnson

Product Director, TechInnovate

Photo by Brooke Lark

User Management

Organize feedback sources and manage user permissions with enterprise-grade security and control.

Role-Based Access Control

Assign specific permissions to team members based on their responsibilities. Control who can view, edit, or manage feedback.

Secure Authentication

Enterprise-grade security with SSO integration, 2FA, and detailed audit logs to track user activities and changes.

Team Collaboration

Create custom teams and departments with dedicated workspaces and shared feedback pools for streamlined collaboration.

Professional managing user accounts and permissions on computer

Centralized User Control

Manage permissions, teams, and access from one dashboard

Photo by Tim van der Kuip

98%

User Satisfaction

14k+

Active Users

99.9%

Uptime

4.8/5

Rating

Settings

Customize your feedback platform to match your workflow and brand requirements.

Professional adjusting platform settings
Photo by Hunters Race

Powerful Customization Options

Branding & Appearance

Customize colors, logos, and user interface elements to match your brand identity.

Notifications & Alerts

Configure notification preferences for feedback collection, assignments, and status updates.

Workflow Templates

Create custom workflow templates to standardize feedback processing across teams.

Integration Settings

Connect with your favorite tools including Slack, Jira, Trello, and more.

Data Export

Export feedback data in multiple formats for reporting and analysis.

Security Controls

Fine-tune access permissions and data protection settings.

Billing & Plans

Manage your subscription and explore plan options.

Reports

Transform feedback data into actionable insights with powerful visualization and reporting tools.

Professional analyzing feedback reports on monitor

Interactive Dashboards

Visualize feedback trends and metrics at a glance

Photo by Austin Distel

Data-Driven Decision Making

Our reporting tools transform raw feedback into actionable intelligence, helping you prioritize product improvements.

Trend Analysis

Track feedback patterns over time to identify recurring issues and improvement opportunities.

Segment Analysis

Break down feedback by user segments, regions, or product features to uncover specific needs.

Export & Share

Generate beautiful reports in PDF, CSV, or presentation formats to share with stakeholders.

Available Report Types

Feedback Summary

High-level overview of feedback volume, sentiment, and key metrics.

Popular

Trend Analysis

Track changes in feedback patterns over time with customizable date ranges.

Detailed

Impact Analysis

Measure the impact of implemented changes based on feedback metrics.

Advanced
Professional reviewing feedback reports
Photo by Scott Graham
"The reporting features transformed how we prioritize product improvements. We can now make data-driven decisions that directly impact our bottom line."

Michael Thompson

Product Director, TechVision Inc.